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Three Ways to Work
Together

For Consumers

FOR CONSUMERS

Fighting Back, Even When the System is Stacked Against You.

If a bank, lender, or financial company harmed or exploited you and won't make it right, I can help—even if you can't afford traditional legal fees.

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I represent individuals facing financial harms including:

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  • Victims of fraud or errors resulting in unauthorized charges or stolen money from your bank account or payment app.

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  • Abusive lending practices and predatory loans, including solar panel and home improvement loans.

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  • Identity theft or credit reporting errors that damage your opportunities.

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  • Tenant and employment background screening errors that hurt your ability to obtain a job or rent a home. ​​​

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Many consumer protection laws include fee-shifting provisions, meaning the company pays my attorney's fees if we win. This allows me to take cases on a low-cost or pro bono basis—you don't pay unless we recover money for you.​​

For Attorneys

 FOR ATTORNEYS

Bringing Federal Law Enforcement and Regulatory Expertise to Your Cases. 
 

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I work with plaintiffs' firms as co-counsel, contract attorney, or legal consultant on consumer financial protection cases, bringing deep regulatory knowledge and strategic litigation experience—particularly in fintech markets and EFTA/Regulation E violations.

 

I bring case development methodology honed at CFPB: strategic fact development, winning legal theories, and the regulatory expertise to tackle novel and complex consumer protection issues in emerging financial markets.

For Nonprofits
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FOR NON-PROFITS & STATE AND LOCAL GOVERNMENTS 

Proactive Compliance and Complaint Handling Guidance for your Products and Systems.

​I help mission-driven, non-profit organizations and government agencies build consumer protection into their payment systems from the ground up. Whether you're a CDFI launching a new financial product or a state or local government agency integrating consumer payment functionality, I bring enforcement and supervision insight to help you avoid the compliance pitfalls that lead to consumer harm, regulatory action, and reputational damage. Providing great service to consumers requires systems designed to protect them. I help you ensure your payment systems actually serve the people you're trying to help, not inadvertently trap them in cycles of fees, errors, or access barriers. Because I understand budget constraints in the public interest space, I offer specialized expertise at rates that let you invest more resources in your mission, rather than on large consulting firms.  â€‹

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Office

1601 Connecticut Avenue, NW
Suite 800
Washington, DC 20009

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ATTORNEY ADVERTISING:

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The Consumer Law Lab is the law practice of Jenelle M. Dennis, licensed to practice in the District of Columbia, Maryland, and Virginia. Prior results do not guarantee a similar outcome. Each case depends on its unique facts and circumstances. This website does not constitute legal advice. Viewing this website or contacting The Consumer Law Lab does not create an attorney-client relationship until a retainer agreement is signed.

 

© 2026 The Consumer Law Lab. All rights reserved.

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